Technological developments, clients' willingness for faster and easier
services have driven the financial services beyond the physical bank
branches. Alternative distribution channels (ATM, Internet, Call Centre)
allowing the banking services to be extended beyond the traditional brick-n-mortar
branches are also used at our institution. Soon, such other alternative
distribution channels as WAP banking, SMS and telephone banking will be
implemented for the use of our customers efficiently..
At our individual internet branch, our clients are able to take advantage of non-stop services for the 365 days a year and 24 hours a
day without coming up to our branches. Benefiting from the easiness and comfort of our internet branch every customer may gain access to
such services as checking their available balance and recent movements, EFT, transfers, foreign currency buying / selling, credit card
payments, opening participation account, cheque operations, payment orders, paying bills.
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